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FAQ

Q: Are people allowed to make video content & post it to YouTube or other similar video sharing services?
A: Yes. We encourage our players to capture in-game video and screenshots and share them with the Community.

Q: Are people allowed to monetize videos of Space Engineers?
A: Yes, players are free to upload the videos on Youtube and run advertisements on it. More information about the Video Policy can be found here: https://www.keenswh.com/press/

Q: Is the game available only on Steam?
A: No, Space Engineers is available on both Steam and Xbox. You need either a Steam account, or Microsoft account to play Space Engineers. 

Q: Where can I purchase Space Engineers?
A: You can buy the game for PC through the developer’s website and on the official online distributors’ pages: Steam, Green Man Gaming, Gamers Gate, Humble Store, Fanatical, Indiegala

You can buy the game for Xbox through the Microsoft Store.

Note: You may also find other places where you can buy the game which are not presented here. This doesn’t mean that they are not legitimate, but please use caution before you decide to buy through these services.

Q: Is the game available for purchase in a physical box through retail stores.
A: Yes, there is a limited “Early Access” version which has been available in retail stores since 2014. 

Q: Are you considering Linux, Mac, PS4 or any other port?
A: We are also considering other platforms (for the future), but for now we are focusing on the Windows and XBOX One version.

Q: I have a technical issue with the game
A: Please visit our troubleshooting page www.SpaceEngineersGame.com/troubleshooting/

Q: I have a game-play question
A: Please join our community on Steam or join our Discord server. 

Q: Is the game free to play or pay to play?
A: Space Engineers is neither F2P or P2P. Space Engineers is a “standard” PC game at this moment, you buy it and play it.

Q: What if I bought the game and my system is below the minimum requirements or i am using an operating system which is not supported? Can I have a refund?
A: We are sorry, but we don’t offer refunds for technical reasons. If you encounter any problems, please contact us immediately and we will help you.

Q: Do you have an affiliate program where i can promote Space Engineers on my page, YouTube channel or blog and earn some money?
A: 
Yes, we have an affiliate program where you can earn 15% from each purchase made by customers who came to our e-shop through your affiliate link. This is a lifetime revenue stream. Please contact us for more info.

Q: Will you fix bug X or Y? 
A: We will continue to fix bugs and resolve issues with each new update. We will continue to monitor the support portal for both bugs and feature suggestions.

Q: What will come next? 
A: Expanding the Space Engineers franchise with new features, blocks, and scenarios. We’re going to take Space Engineers to exciting places when it comes to gameplay, immersion, and challenges!

Q: Are you working on a new game already? 
A: 
Nope, we are currently focused on continuing to develop Space Engineers.

Q: I am disappointed because you never implemented features I wanted for this game. It’s not the game I expected.
A: 
We are continually adding new content to the game and will continue to do so in the future. It’s possible that we will implement some of the features that you have requested. Voting on our support portal for the feedback and suggestions you find important is a great way to contribute to the future development of Space Engineers.

Q: Why can’t Space Engineers support as many players as other multiplayer games?
A: 
16 players is our recommended setting for default multiplayer scenarios. 

There are very specific technical requirements for Space Engineers. Worlds may have many moving and interacting objects with real-time physics. Comparing system requirements of Space Engineers with other games is not possible because there is no other game that supports such complex networked volumetric physics.

Q: Why can’t we use mods in the default multiplayer (why do we need to switch to experimental mode)?
A: 
There is no way we can guarantee that the MOD will not degrade or halt the game. Responsibility for the stability of a MOD is completely on the MOD author, and that’s why it requires experimental mode.

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