Game crash issues

CRASHES RIGHT AFTER LOADING

Problem: The game often/always crashes after loading.
Solution: We have investigated that some broken DirectShow filters can crash the game when it tries to play a video (e.g. some versions of DirectVobSub). If you are using such software, please ensure it is up-to-date.


CRASHES DURING LOADING

Problem: The game often/always crashes during loading.
Solution: There may be a malware/virus blocking Windows services required to run the game. Please run an anti-virus/anti-malware software. This solution already helped our users!


GENERAL CRASHES

Problem: The game crashes on a random point while playing. AMD Beta drivers issue
Solution: It has been reported by some players who have AMD Beta drivers installed on their system that their game is crashing on some random moments while playing. In order to fix this you must first uninstall the AMD BETA driver, restart your PC and install the official AMD drivers (NOT BETA). Then restart your PC again.

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